Shipping Policy

Effective Date: 09/04/2026

Thank you for shopping with Vellotis.shop. We are committed to delivering your favorite sarees safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and important information related to your orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During peak seasons, sales, or high demand, processing time may be slightly delayed.

Once your order is processed, you will receive a confirmation message with tracking details.

2. Shipping Time & Delivery Estimates

Domestic Shipping (Within India)

  • Standard Delivery: 3–5 days

Note: Delivery times may vary due to location, courier service availability, weather conditions, or unforeseen delays.

3. Shipping Charges

  • We may offer Free Shipping on selected products or orders above a certain amount.
  • Standard shipping charges (if applicable) will be calculated and displayed at checkout.
  • International shipping charges vary based on destination and weight.

4. Order Tracking

Once your order is shipped, you will receive:

  • A tracking ID via email or SMS
  • A tracking link to monitor your shipment in real-time

If you do not receive tracking details within the expected time, please contact us.

5. Delivery Issues

a) Delayed Delivery

While we strive to deliver on time, delays may occur due to:

  • High order volume
  • Courier partner delays
  • Natural events or unforeseen circumstances

b) Incorrect Address

Please ensure your shipping details are correct.
Vellotis.shop is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

c) Failed Delivery Attempts

If delivery fails after multiple attempts, the package may be returned to us. Re-shipping charges may apply.

6. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 24–48 hours with photos or videos as proof.
  • If your order is lost in transit, we will investigate with the courier and provide a suitable resolution (replacement or refund).

7. Partial Shipments

In some cases, your order may be shipped in multiple packages due to product availability. You will receive separate tracking details for each shipment.

8. Delivery Confirmation

Once the courier marks your order as delivered, it is considered successfully delivered.
If you face any issues after delivery, please contact us immediately.

9. Contact Us

For any shipping-related questions or concerns:

Manage by - DOBARIYA MITKUMAR

Owned by - DOBARIYA MITKUMAR

GST NO - 24GSMPD7296H2Z8

Tread Name: vellotis.shop

Name: Dobariya Mitkumar

Email: vellotis270@hotmail.com

Address: 276, SHYAMNAGAR SOCIETY, NAVAGAM, Kamrej, PO: Kamrej Char Rasta, DIST: Surat, Gujarat -394185

Mobile : 9601917662